The e-moped can be started and stopped through our app. That is why our e-mopeds have an extra security system, a start and stop system.
If you see ‘Ready’ appearing in the dashboard, you can just drive away as usual. Is the ‘Ready’ sign off? First make sure that the stand is folded down, then you can press the ready button. You can find this button at the bottom, right next to the emergency lights button on your right hand. You can now start the e-moped.
Are you still unable to start the e-moped? Please contact our customer support via firstname.lastname@example.org.